Messages are custom audio files that can be inserted into your business day. These can include announcements, specials, or even advertising. Anything you want to interject throughout the day can be uploaded as a message. Messages can be inserted on regular intervals, either by minutes or songs, or at specific time slots. Message groups add flexibility by allowing you to update messages across multiple accounts, without needing to re-program all of your locations, as well as grouping messages together so they can be heard together.