SOUNDMACHINE

Overview

The RM8 and RM8+ players can be accessed and controlled locally from any device connected to the same network, and remotely from the SoundMachine management platform. This article explains how to use the device buttons, how to access and use the local web interface, how to manage the device from the SoundMachine platform, and what information is available in the diagnostic page.

Part 1 — Buttons

Among the buttons available on the device, the following have specific functions: Menu, OK, and Cancel.

Menu — View network configuration

Press and hold Menu to display the player's network configuration on the screen:

• IP address
• Gateway (GW)
• Subnet Mask
• DNS
• MAC address

Use the IP address to access the player's local web interface from a browser on the same network.

OK — View currently playing song

Press OK to display the title and artist of the song currently playing on the screen.

Cancel — Reset network to DHCP

Press and hold Cancel for 10 seconds to reset the player's network configuration back to DHCP (automatic IP assignment).

⚠️ Use this if the player has been set to a static IP and is no longer reachable on the network, or if it needs to be moved to a different network. After the reset, the player will request a new IP address automatically from the router.

⚠️ After a factory reset, always run a software update on the next available update hour to ensure the player is running the latest software version.

Part 2 — LED Indicators

⚠️ A LED bulb may burn out without affecting the player's functionality. If a LED is not lighting up, this does not necessarily indicate a fault.

Part 3 — Local Web Interface

You can access the player's local web interface from any device (phone, tablet, or computer) connected to the same local network as the player.

How to access

1. Find the player's IP address by pressing and holding Menu on the device.
2. Open a web browser on any device connected to the same network.
3. Type the IP address directly in the browser's address bar (e.g. http://192.168.1.79).
4. If prompted for credentials, enter the appropriate login depending on the system installed:

Pages available in the local web interface

Once logged in, you will see three pages and one action:

Pages:

• Player Interface (/player.html) — local volume control and power options:
  • Volume — slider to adjust the player volume locally (0–100%)
  • Shutdown — shuts down the device
  • Reboot — restarts the device
• Configuration — configure network settings (IP address, gateway, subnet mask, DNS). Use this to set a static IP if needed.
• Diagnostic — view detailed device and playback information (see Part 4 below).

Actions:

• Run Sync — forces the player to sync with the SoundMachine platform immediately, downloading any pending content updates.

Part 4 — Diagnostic Page

The Diagnostic page (http://[IP]/diagnostic.html) provides a full overview of the device status. It contains the following sections:

Network Settings

• MAC Address
• Interface Protocol (DHCP or static)
• IP Address
• Netmask
• Gateway

API URL

• The SoundMachine API endpoint the device is connected to

Connected Accounts

• ID, username, contact email, and country of the SoundMachine account linked to the device

Software Version

• Installed software version on the player

Device Time

• GMT time (device/Linux)
• Timezone
• Local time

Playlist Information

• Total songs in playlist
• Downloaded songs

Volume and Storage

• Current volume level (%)
• Drive storage usage (%)

Now Playing

• Type, title, album, artist/info of the song currently playing

Part 5 — Managing the Device from the SoundMachine Platform

From manage.sound-machine.com → Users tab → Edit Device, you can access the following options for the RM8 / RM8+:

Information displayed:

• Activation Code (MAC address)
• Local Network IP Address
• Heartbeat (last time the device connected to the platform)
• Diagnostic status

Configurable settings:

• Volume (0–100%) — set the player volume remotely
• Maintenance Mode— select one of the following actions (takes effect after the next song):
  • None
  • Force sync — forces the player to sync with the platform and download updates
  • Upload diagnostic to server — sends diagnostic data to SoundMachine for review
  • Change player volume to above value — applies the volume set in the Volume field
• Power State — leave device on or schedule a restart (takes effect after the next song)
• Update Hour — schedule when the player checks for and applies software updates

⚠️ All Maintenance Mode and Power State changes take effect after the next song.

Part 6 — Network Requirements

The RM8 and RM8+ use DHCP by default for IP address assignment. The following network configuration is required:

• Ports: 80, 123, and 60888 (outgoing traffic only)
• Whitelist: *.sound-machine.com
• Minimum bandwidth: 1.5 Mbps recommended
• The player does not support username/password Wi-Fi authentication — it must be connected via LAN cable
• The MAC address printed on the device and box can be used for network whitelisting purposes

Part 7 — Network Reset Options

There are two ways to reset the player's network configuration:

Option 1 — Physical button reset (Cancel button) Press and hold Cancel for 10 seconds to reset to DHCP. The player will request a new IP automatically from the router.

Option 2 — Factory reset (via local web interface → Configuration) A full factory reset can be performed from the Configuration page in the local web interface. This resets all network settings.

⚠️ After a factory reset, always update the software by setting the Update Hour in the platform's Edit Device menu to the next available hour. This ensures the player runs the latest software version.